• I am a problem solver and critical thinker, I find creative solutions that solve multiple problems simultaneously.
• I am Detail-oriented and thorough, I work passionately and care for the tiniest details to provide high-quality output results.
• I have 8+ years of experience in project deployment and management in VoIP, IP Networks, Technical Customer Service and applying concepts from AI, Human Factors, Design Thinking, Marketing, and Business Strategies.
• I am looking for Roles in Network Engineering, Tech Marketing, Presales, Product, and Project Management.

I am a telecommunications project manager with 8 years of experience in the field. I worked on the deployment of various projects in B2B such as Cloud PBX, Sip Trunking, Contact Center with CRM Integrations, IP Networking, and more. I have experience in web design with SEO implementation, email marketing, and marketing strategies. I have experience providing technical customer service to other highly skilled professionals nurturing and maintaining strong relationships.

I am an active learner. Both in work and academics. In my studies, I actively explored and gained practical experience in Human-Computer Interaction, User Experience, Design Thinking, Machine Learning, Speech and Emotion Classification, Internet-of-Things, Key Performance Indicators, Finance Technical Training, and Foreign Language Learning.

My career goal is to strive to embody the qualities of a human Swiss Army Knife—a Jack of All Trades—by offering comprehensive expertise across various spheres of life and effectively bridging gaps between them.

English

Proficiency: C2 / Bilingual

Japanese

Proficiency: Beginner